Rebrand and Integrated refresh

Our “Deliciously Fun” platform is the foundation of a complete integrated brand overhaul for the beloved American brand. The Fantastical was brought in for a swat team-like brand refresh project. It was all about putting the food back on a pedestal and bringing a level of  fun back into everything. New look. New voice. New attitude. New advertising. New social. New content. New menu. New photography. New everything. Have a peek at just a sampling of the work that has yielded some delicious results! The brand experienced their best year since the 90’s (pre-covid) with the new platform and branding.

Deliciously Fun content management and social
In order to highlight the “outrageously huge” Triple Decker Bacon Cheeseburger and the “absurdly big” Monster Shake we created the world’s first wearable coupon as a prize for finishing them both. By using TV and social we drove traffic to the stores for people to attempt the Triple Decker Monster Shake Challenge. If a customer is able to finish both in one sitting, they will win a T-shirt. But, unlike other t-shirt prizes, this is the prize that keeps on giving. By activating the t-shirt during slow times or special events the wearer and get free or discounted items throughout the year just for wearing it. The contest has very succesfully brought in a whole new group of young people into the Friendly's brand!
Deliciously Fun social
Deliciously fun social
Deliciously Fun social
Deliciously Fun social
Deliciously Fun social
Deliciously Fun social
Deliciously Fun social
Social content and brand activation stunt example
Deliciously Fun social
Deliciously Fun social
"For National Ice Cream Day, we wanted to appear on social in a big, deliciously fun way. We decided to have all of the Friendly’s ice cream flavors come to life — literally — as personified characters. Each character was equipped with their own instagram account, which we promoted through the Friendly’s Instagram account. The individual accounts allowed us to showcase each character with their own big personality, posting pictures of themselves doing their favorite activities. The characters also playfully interacted with each other via tags/comments/etc.
Deliciously Fun social
Deliciously Fun social
Menu design example
Breakfast menu design example
Kids menu design example
OOH and POP
In-store pop example
The Challenge

To change the way people think about Friendly's, re-ignite the passion in brand loyalists and drive traffic to discover what’s new.

The Solution

We got rid of all the old fashioned nostalgia, put the food on a pedestal and gave them a fresh voice and look and feel from menus, to photography, to social and digital, to promotional television that matches an outrageous and unexpected new menu.

The Result

The campaign is launched early this year and results are showing immediate signs of making a very positive impact on sales vs year over year, including bringing new demographics into the restaurants with a brand new energy!